Frequently Asked Questions

Ordering & Customization

Do you support OEM/ODM partnerships?
Yes, MATAKING TECH provides full OEM and ODM support, including custom branding and technical specifications for distributors and wholesalers. What is the minimum order quantity (MOQ)?
As a factory-direct supplier, our MOQs vary by product type. Please contact our sales team for specific wholesale pricing and requirements.

Shipping & Delivery

Which regions do you serve?
We primarily serve Southeast Asia, the Middle East, and Central Asia, with established logistics for fast delivery to these regions. What is the typical lead time?
Standard orders are processed quickly for fast delivery. Custom OEM orders typically require a longer lead time depending on specifications.

Technical Support & Maintenance

Are spare parts available?
Yes, we maintain a full inventory of spare parts for all our rebar cutters, benders, and hydraulic tools to ensure minimal downtime for your projects. Do you provide technical support?
Absolutely. We offer comprehensive technical support and guidance for all our industrial equipment.